In today's technologically linked world you see a lot of posts and revelations put forward as the latest leadership techniques, customer strategy or panacea to solve the myriad of problems facing businesses in the new disruptive competitive age. When you've work in and...

It never ceases to amaze me how many small business owners do not have a business plan. Many do not even have a financial plan! There is an old saying "if you don't know where you are going you will probably find it!" Unfortunately, what they find is not what they wan...

Whilst you are specialising at doing one thing really well, don't put all your eggs in one basket and rely on one or two customers. Ideally no customer should make up more than 15% of your bsuiness. Don't be like the Remora and be totally dependant on that one shark fo...